Wolf Computer Networking Ltd.
10419 Timberoak Drive
Suite 107
Houston, TX 77043
Computer networking services and consultations for small and medium business. Server installations, repairs, and maintenance. Business/IT documentation services - policy/procedure manuals, employee handbooks, software documentation, etc. All engineers Microsoft/Cisco certified. Flat, hourly rate - no extra charge for drive time, after hours, weekends. Dell authorized reseller; IBM/Lotus Foundations server reseller
Keywords: Microsoft certified engineers network business computer on-site repairs documentation policy procedures IBM Dell Lotus Foundations
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Interview Q&A
How long have you been in business?
Since 2002 - Our president has over 15 years in the IT field. On average, our engineers have 8+ years experience in the industry.
What is your primary product or service?
Networking services and consultations for small and medium business, as well as documentation services (policy and/or procedure manuals, software documentation, employee handbooks, etc.)
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Our president started in IT purchasing, and saw how much money was wasted by improperly thought-out IT plans and networks. He obtained his industry certifications and began working for other service providers as a consultant and engineer. He made quite a reputation and eventually found a partner and "hung out their own shingle"
How do you differentiate yourself from other businesses in your category and area?
We are not early adapters of technology. We take an extremely conservative approach to a company's IT needs. We recommend solutions that are robust and will work with minimum fuss.
How many locations do you have and do you have plans to expand?
We have a single office in west Houston but all work is performed on-site at our client's locations. We have no immediate plans to expand... we currently enjoy an optimum client/engineer ratio and we carefully screen potential new clients.
Provide detailed directions to your location
N/A
What type of payments do you accept?
We bill our clients on NET 30 terms for labor and consulting fees. Hardware purchases require prepayment.
Which areas do you service?
All of Houston and its surrounding environs.
Who owns your company or runs daily operations?
Our CEO heads up our documentation department, while our president is in charge of networking operations.
What are your hours of operation?
Our phones and email are monitored 24 hours a day, with engineers ready to deploy at a moment's notice.
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